Wednesday, January 21, 2009

Citrix XenApp Plugin Error During Install

If you get the following error when trying to install the XenApp Plugin for Hosted Apps:

"The installer detected that your computer has a previous version of the client installed per-user. Before installing XenApp Plugin for Hosted Apps, remove the existing, installed client."

Then you need to:
  1. Follow the instructions listed at http://support.citrix.com/article/ctx325140.
  2. Open Registry Editor and do a search for the word 'citrix'.
  3. Delete every instance that you find.
  4. Re-run the XenApp plugin installation disregarding the error messages you see.

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