Saturday, March 7, 2009

Symantec Endpoint Protection Installation Fails

If you get a generice "Installation Failed" error when trying to install Symantec Endpoint Protection, please check to make sure that all previous Symantec products are uninstalled, including Symantec System Center Console, AMS, and Central Quarantine. First check the Add/Remove Programs applet to see if they exist and if they do then remove them. If you don't see them in Add/Remove Program, please download the Windows Installer Cleanup Utility here:

http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

After performing these actions, proceed with the installation of Endpoint Protection.

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